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Meet Our Team

Welcome! It’s great to meet you. 

The HR Answers team has one goal: to help business leaders like you create a workplace that your employees love.

Together, we’ll turn your HR goals into reality. 

Niki Ramirez, MBA | PHR | SHRM-CP | THRP

It’s wonderful to meet you! I am Niki Ramirez, the Founder and Principal Consultant at HR Answers LLC, an organization dedicated to providing progressive, practical human resources consultation, guidance and support to small businesses. The HR Answers expert team is comprised of some pretty awesome individuals. Just a few are listed here. Whether you need help with day-to-day HR support, or a project here and there, we can help. We’d love to hear from you to learn about you and your organization! Schedule an Initial Consultation and let’s chat!

Niki’s diverse professional background includes serving in operational leadership roles, adjunct business faculty member, and as a human resources executive. Over the past 20 years she has had the privilege of working with small and large private businesses, in the public education and non-profit sectors, and in Native American tribal government and business enterprises. Niki carries with her a strong desire to educate and empower employees and their leaders to work in partnership to design and implement meaningful human resources programs that drive the success of their organizations.

Niki is an expert facilitator and trainer who is known for providing relevant and engaging content that participants connect easily with; allowing them to walk away with actionable goals and strategies for improving their organizations, as well as defining their own path and designing their future personal and professional success. She has been blessed to have facilitated seminars at local and national conferences over the years.

As evidence to her commitment to supporting education to individuals at all levels, Niki served on the 2006 Maricopa County regional council for Arizona’s First Things First initiative, and more recently on the Gila River Indian Community Career Pathways Advisory Board. Her journey has often taken her to the classroom: both as a lifelong student and teacher.  Niki earned her Bachelor of Arts degree in Spanish from Arizona State University (#GoSunDevils) and her Master of Business Administration/Human Resources Management from the University of Phoenix. Notably, Niki has served as an adjunct faculty member with Maricopa Community Colleges, facilitating business management and human resources courses. In addition, Niki is proud to hold the Professional Human Resources (PHR) certification and the SHRM-CP, certified professional designation.

Niki’s professional ethos is grounded on her personal interest in exploring diversity through travel, and the study of different cultures and languages.  From the Norman Rockwell’esqe town of White Bear Lake, Minnesota where she was born, to the tropical Dominican Republic where her family now extends, to the mix of cultures in the Southwestern state of Arizona where she resides; Niki has sought to find common ground and knowledge from the different people she has had the privilege of interacting with both personally and professionally.

Marina Arciniaga, Human Resources Assistant

Marina Arciniaga, HRAnswers.org’s Human Resources Assistant, earned her degree in Education from Michigan State University and has worked in the public as well as private sectors in the Phoenix valley for 20 years now. She applies her knowledge, skills, and experience as an educator to her current role as Human Resources Assistant. Marina assists with anything from Job Descriptions to Exit Interviews. Her understanding of the learning process: motivation, engagement and process, serve a company’s need to understand and improve their employees, workplace culture and productivity. This native of Michigan, Greek American, mother of two enjoys spending her spare time with family and friends, travel (culture and languages), and time outdoors.

Picture of woman smiling in front of a tree

Hilary Gaylord, MBA | SPHR | SHRM-SCP, Senior HR Consultant

Hilary is a Human Resources professional who provides strategic and compliant HR solutions. Through her experience partnering with business leaders and management, and supporting employees within all levels of organizations, she believes that employees do their best work, and businesses are the most productive and successful, when there is a positive work environment with clear and consistent expectations, processes, and communications.

Hilary has over 11 years of experience in Human Resources with roles as a senior management team member of a critical access hospital and rural health clinic, a management team member of a non-profit behavioral health organization, a supervisor and senior level consultant in a public research university, and a leadership team member in a standardized testing organization. She earned a Master’s of Business Administration from the University of South Florida and a Bachelor of Sciences degree in Marketing from Colorado State University. Hilary is also certified as a Senior Professional in Human Resources (SPHR, SHRM-SCP).

Hilary enjoys playing tennis, reading, and participating in the abundance of outdoor activities that her home state of Colorado offers she and her family.

Luis Ramirez, Licensed Practicing Attorney (AZ, CA, WA, OR, CO), contract

Luis holds a Master’s Degree in Spanish and Juris Doctorate from Arizona State University. Luis has been practicing law for over 17 years and advises on a variety of Human Resources/employment law related issues for Niki and her clients. He also assists with policy review, training, HR document development and more! Luis operates his own separate law firm and works on a contract basis with HRAnswers.org. He is currently licensed in Arizona, Colorado, California, Washington, and Oregon. (If you’re wondering: yes, Luis and Niki are married, 20+ years and going strong!)

Diana Hardy, Human Resources Assistant

Diana Hardy is a Human Resources professional with over ten years of experience. After working at Frank Crum Staffing for three years, she moved from recruiting into benefits administration at G4S Youth Services. From there, her roles expanded to include many aspects of the HR realm such as onboarding, payroll, employee health & wellness and more. Diana is committed to growing in the ever changing HR field, most recently earning a Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education.

Jessica Smiling

Jessica Milewski, MBA | PHR | SHRM-CP, Human Resources Consultant

Jessica Milewski is a Human Resources professional who works with small business leaders to help them establish effective HR strategies and processes. Jessica’s HR philosophy is grounded in the belief that the most successful companies understand the needs of their workforce and put meeting those needs as a top priority.

Jessica has held HR leadership positions in both the healthcare and legal service industries within the for-profit and nonprofit sectors. She has a track record of establishing strong relationships with stakeholders by partnering with them to understand their business needs and design solutions help them achieve their business goals.

Jessica has earned a Master’s Degree in Management with a specialization in healthcare administration from Troy University and a BA in psychology from the University of West Florida. She also holds both SHRM-CP and PHR certifications and has recently received a certificate in Diversity and Inclusion in HR Management.

Jessica lives and works in New Jersey with her fireman husband, three very active children, and one cranky cat. She enjoys spending time outdoors and working on endless home improvement projects.

Sarah Berguetski, Executive Human Resources Assistant

Sarah serves the HR Answers team and clients in a million ways! She has over 40 years of experience supporting business leaders in a variety of industries including government, higher education and corporate executives. Her tact, attention to detail and professionalism really round out the team. Sarah also has experience working as a recruiter for a high-volume community services program.

Ready to get started?

Our mission is your people. When they succeed, YOU succeed.